Frequently Asked Questions
Everything you need to know about bringing luxury home.
What defines the 'Barefoot Luxury' quality of your products?
Our collection focuses on artisanal craftsmanship and organic textures. We source high-quality, sustainable materials like hand-woven linens, reclaimed wood, and natural stone to create a sophisticated yet relaxed aesthetic for your home.
Do you offer international shipping for large furniture items?
Yes, we ship our luxury home goods worldwide. For oversized items and furniture, we use specialized white-glove couriers to ensure your pieces arrive safely. Shipping costs and lead times vary by destination.
What is your return policy for home decor?
We want you to love your space. If you are not completely satisfied, you can return eligible items within 30 days of delivery. Please note that custom-made furniture and final sale items are non-returnable.
How can I track my order?
Once your order has been dispatched from our warehouse, you will receive a confirmation email containing a tracking number and a link to our courier's portal to monitor your delivery in real-time.
Are your products sustainably sourced?
Sustainability is at the heart of Chora. We partner with ethical workshops and independent artisans who prioritize eco-friendly production methods and fair trade practices.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For larger furniture investments, we also offer flexible financing options through Klarna and Affirm.